dealer-promise | Criteria Cars, Used Cars | Cambridgeshire

Dealer Promise

It's basically the AA's 10 Commandments of Gold Standard customer service - making sure you get looked after both before and after sale to create peace of mind and a stress-free experience.

We have taken reputable trading to the next level by signing up to the AA

Our Promise to you:

  • Provide a minimum of 6 months MOT on all vehicles
  • Offer a road test to ensure the vehicle meets your requirements
  • Hand over all essential documents including V5 registration document, MOT certificate and any available service records
  • Provide a free history check on every vehicle
  • Welcome any vehicle inspection by the AA or any other independent third party, prior to purchase
  • Professionally prepare and hand over the vehicle in a good condition
  • Be audited by the AA once a year to ensure compliance with this this promise
  • Enable you to escalate issues to the AA who will mediate between yourselves and us.
  • We will honour our obligations under the Consumer Rights Act 2015 to protect your purchase
  • All vehicles advertised on aacars.com come with 12 months free breakdown cover, make sure you get covered

Criteria Cars

113 Ely Road, Ely, Cambridgeshire CB6 1HJ
T. 01353 863 699

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Mon - Fri9:00 amto6:00 pm
Sat9:00 amto5:00 pm
Sun11:00 amto3:00 pm

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