Faqs | Criteria Cars, Used Cars | Cambridgeshire

Frequently Asked Questions

Can I have my new car delivered?

Delivery can be arranged to anywhere mainland UK, price can be agreed at point of sale.

Do you accept part exchange?

Yes we do, if you would like an approximate valuation on your part exchange please contact us.

Do you open on Sundays and bank holidays?

Sundays, Yes we do, but bank holidays are for viewing only.

How can I pay for my new car?

We accept Debit cards, cash, Bankers Drafts, building society cheques and personal cheques. Payments must be cleared before collection. Unfortunately due to increasing costs, Credit cards are no longer accepted.

*Finance can also be arranged, with affordable monthly payments, tailored to meet your needs, (subject to status). To see if you qualify for finance free of charge, just contact us

When can I collect my new car?

On average, allow 2-5 working days.

Will my new car have a warranty?

We offer a Mechanical Breakdown Warranty on your vehicle, ranging from 3 months to 3 years, all designed to help with the cost of repairs, including replacement parts, labour and VAT.

Please click here for details.

Criteria Cars

Black Bank Road, Ely, Cambridgeshire CB6 2TZ
T. 01353 863 699

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opening hours


Mon - Fri9:00 amto6:00 pm
Sat9:00 amto5:00 pm
Sun11:00 amto3:00 pm

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