Our Promise To You
It's basically the AA's 10 Commandments of Gold Standard customer service - making sure you get looked after both before and after sale to create peace of mind and a stress-free experience. We have taken reputable trading to the next level by signing up to the AA.
- Provide a minimum of 6 months MOT on all vehicles.
- Offer a road test to ensure the vehicle meets your requirements.
- Hand over all essential documents including V5 registration document, MOT certificate and any available service records.
- Provide a free history check on every vehicle.
- Welcome any vehicle inspection by the AA or any other independent third party, prior to purchase.
- Professionally prepare and hand over the vehicle in a good condition.
- Be audited by the AA once a year to ensure compliance with this this promise.
- Enable you to escalate issues to the AA who will mediate between yourselves and us.
- We will honour our obligations under the Consumer Rights Act 2015 to protect your purchase.
- All vehicles advertised on aacars.com come with 12 months free breakdown cover, make sure you get covered.